Terms of Service

Last Updated: 11-20-2025

1. Acceptance of Terms By installing, accessing, or using the Time Reports Pro Google Workspace Add-on ("the Service"), you agree to be bound by these Terms of Service ("Terms"). These Terms constitute a legal agreement between you and Wonderland Ventures LLC, a limited liability company registered in the Commonwealth of Kentucky ("we," "us," or "our"). If you do not agree to these Terms, please do not use the Service.

2. Description of Service Time Reports Pro is a productivity tool that integrates with Google Calendar™ and Google Sheets™ to allow users to track time, manage custom event fields, and generate reports.

3. Accounts and Registration

  • Google Account: To use the Service, you must authenticate using a valid Google Account.

  • Accuracy: You agree that the information provided to us (via Google and Stripe) is accurate and complete.

  • Security: You are responsible for maintaining the security of your Google Account. We are not liable for any loss or damage arising from your failure to protect your account.

4. Free Trial

  • No Credit Card Required: We offer a free trial period (currently 7 days) to new users. You do not need to provide a credit card or payment method to start this trial.

  • Expiration: At the end of the trial period, your access to premium features (such as report generation) will be restricted until you purchase a subscription.

5. Subscriptions and Billing

  • Payment Processing: Billing is handled by our third-party payment processor, Stripe. We do not store your full credit card information.

  • Automatic Renewal: If you choose to upgrade to a paid subscription, you agree to pay the applicable fees. Your subscription will automatically renew at the end of each billing cycle (monthly or annually) unless canceled.

  • Teams & Seat Management:

    • If you purchase a "Team" subscription, you are responsible for the payment of all seats added to your team.

    • Adding Members: Adding a team member mid-cycle will result in an immediate, prorated charge for the remainder of the billing period.

    • Removing Members: Removing a team member mid-cycle will result in a prorated credit applied to your account balance. This credit will be automatically applied to your next invoice. No cash refunds will be issued to your original payment method for removed seats.

6. Cancellation Policy

  • How to Cancel: You must cancel your subscription directly inside the application.

    • Go to Settings > Manage Subscription.

    • This will open the billing portal where you can cancel your plan.

  • Effect of Cancellation: If you cancel, your subscription will stop renewing. You will retain access to paid features until the end of your current paid period.

7. Refund Policy

  • 7-Day Money-Back Guarantee: We offer a full refund if requested within 7 days of your first payment.

  • Discretionary Refunds: After the initial 7-day period, refunds are generally not provided. However, exceptions may be made at our sole discretion for special circumstances (e.g., technical errors preventing service usage).

  • Account Credits: Any adjustments for downgrading plans or removing team seats will be issued as account credits for future use, not as cash refunds.

8. Intellectual Property The Service, including its code, design, and templates, is the property of Wonderland Ventures LLC. You grant us a license to process your data (calendar events, custom fields) solely for the purpose of providing the Service to you.

9. User Conduct You agree not to:

  • Reverse engineer or attempt to extract the source code of the Add-on.

  • Use the Service for any illegal purpose.

  • Interfere with the operation of the Service or our servers.

10. Disclaimer of Warranties The Service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, whether express or implied. We do not guarantee that the Service will be uninterrupted, error-free, or secure.

11. Limitation of Liability To the maximum extent permitted by law, Wonderland Ventures LLC shall not be liable for any indirect, incidental, or consequential damages (including loss of data or profits). Our total liability for any claim arising out of these Terms shall not exceed the amount you paid us in the 12 months preceding the claim.

12. Governing Law These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Kentucky, without regard to its conflict of law provisions.

13. Contact Information For support, cancellations, or refund requests, please contact us at: support@time-reports.com